Mad-Man Labs
Shipping Policy
Important customer information for the Mad-Man Labs machine lubricant website.
Shipping Options
Regular Australia-wide shipping is $10. Express Australia-wide shipping is $12. Shipping options may be selected at checkout where available.
Dispatch
We aim to dispatch orders as quickly as possible after payment is received. Dispatch may vary during weekends, public holidays, busy periods or courier disruptions.
Delivery
Delivery times are estimates only and may vary depending on destination, courier network conditions and events outside our control.
Address Accuracy
Customers are responsible for entering the correct delivery address at checkout. Incorrect addresses may not be recoverable once dispatched.
Lost, Delayed or Damaged Parcels
Contact us promptly with your order details if a parcel is delayed, lost or damaged. We will assist with tracking and courier enquiries where available.